Can I sync from PC to Phones

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This topic contains 1 reply, has 2 voices, and was last updated by  Akruto Support 3 months, 3 weeks ago.

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  • #9361

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    Chris

    I have purchased your software and it works very well syncing from phone to pc but I cant find an option to sync from pc to phone.

    Regards

    #9364

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    Akruto Support

    Moderator

    Hi Chris,

    Thank you for contacting Akruto. It seems that it is another tool that is causing the sync not AkrutoSync. This is the process of how AkrutoSync works: It is installed on a computer running on Windows XP/Vista/7/8/8.1/10 with Outlook 2003/2007/2010/2013/2016/Office 365 with Outlook 2013 or 2016. The root source of its data is the PST or OST file of a POP3 or IMAP email account from Outlook. It can sync Calendar, Contacts, Tasks and Notes (it depends which type/s you sync) to Android phones/tablets, Windows mobile phones/tablets, and iOS devices (iPhone/iPad/iPod Touch).

    Any entry in your phone for Calendar, Contacts, Tasks and Notes (it depends which type/s you sync) that are not in Outlook on the computer WILL NOT SYNC thru AkrutoSync since the root source is Outlook’s Data file on the computer.

    For Calendar and Contacts – you can manually transfer them from the phone to your computer and import it to Outlook on that computer using NON-AkrutoSync tools. Here is the guide: http://www.akruto.com/backup-phone-contacts-calendar/

    For Tasks and Notes – we do not have an official guide on how to manually transfer them to Outlook in your computer from the phone. You can check online for other tools that can do that.

    Once Outlook on the computer is current (updated and complete) for Calendar, Contacts, Tasks and Notes (it depends which type/s you sync) – that is the time we recommend you delete all entries for Calendar, Contacts, Tasks and Notes (it depends which type/s you sync) on the phone and finish the configuration of AkrutoSync in your computer in order for the initial sync to occur.

    Sync from phone to Outlook on your computer via AkrutoSync WILL ONLY OCCUR after the initial sync from Outlook on your computer to your phone. Entries that will sync from the phone ARE new entries (linked with the Exchange account that was added one phone as per AkrutoSync’s configuration wizard OR modified/edited/deleted entries that were originally synced from Outlook on your computer for Calendar, Contacts, Tasks and Notes (it depends on which type/s you sync).

    Regards,

    Alfredo Delola
    AkrutoSync

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