September 18, 2019 at 11:37 am
Akruto has been working very good for a while, yesterday I had to change my phone and I had to reconfigure it and now When I choose what to sync for calendar, contacts, tasks, and notes I get “NONE” how can I fix this? I tried starting outlook first, akruto second but still no luck!September 18, 2019 at 11:47 amModerator
We are sorry for the inconvenience.
AkrutoSync is having trouble in accessing your Outlook folders.
We need to check and make sure that there is nothing strange in your Outlook configuration.
1. Do you have multiple copies of Outlook? Perhaps maybe a trial version was installed on your computer that you haven’t been aware of when you first bought it? Please check if you have other installations/versions of Outlook on your computer.
2. Please OPEN Outlook, and then restart AkrutoSync, and then click “Select What to Sync”. Do you see a list of your Outlook folders?
3. Please CLOSE Outlook, and then restart AkrutoSync, and then click “Select What to Sync”. Do you see a list of your Outlook folders?
4. Do you need to enter a password to see your data in Outlook?