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According to the Sync Account screen on my phone Contacts, Calendar, and Tasks (email syncing is turned off) are syncing normally but nothing is actually being synced. Either from or to Outlook. It was working fine and there was no indication of a problem but the sync history show that nothing has been synced since Oct 4. To my recollection there was nothing done to the computer at that time to affect the sync process. Is there any way to monitor the process to see why it is not working?
Samsung Galaxy S7 Edge
Android Version 8.0.0
Windows 10Hi Jim,
We apologize for the inconvenience,
May we know if what’s the sync type that you have configured? If possible, please take a screenshot of AkrutoSync window from your computer and send it via email to support@akruto.com for further troubleshooting.
Regards,
Raphael Gonzales
Technical Support Specialist
AkrutoSync