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I’m using a Galaxy A42 5G. Last sync Dec 2022. The note at the bottom of the Exchange Sync account screen says “Sync is currently experiencing problems. It will be back shortly.” What’s to do?
Hello Joel,
Please open AkrutoSync and click on “Configure AkrutoSync”. Choose Change Address and select simple. Follow the on-screen instructions to finish the process.
At the end of the change address process, you will need to edit the Exchange account.
1. Go to Settings > Accounts.
2. Choose the AkrutoSync account.
3. Select “Account Settings”.
4. Choose the AkrutoSync account again.
5. Scroll down and look for “Incoming Settings”.
6. Enter the password that you used for the Change Address process.
7. Scroll down and look for “Security type” and set it to None then save the account.This should resume the syncing.
Let us know how it goes.
Regards,
Raphael Gonzales
Technical Support Specialist
AkrutoSync