Can't load outlook configurations

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  • #17820

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    Paolo

    Guest

    I can’t install it.

    Akrutosync give me the message

    Can’t load outlook configurations

    Winfows 10 with outlook 2016, all updated, all perfectly working. No password no crypto. rebooted two times.

    it’s not a good start….but I like to try it.
    Can you give me the solutions before the trial expiration ?

    #17821

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    Akruto Support

    Moderator

    Hi Paolo,

    Thank you for choosing AkrutoSync,

    AkrutoSync is having trouble in accessing your Outlook folders.

    We need to check and make sure that there is nothing strange in your Outlook configuration.
    1. Do you have multiple copies of Outlook? Perhaps maybe a trial version was installed on your computer that you haven’t been aware of when you first bought it? Please check if you have other installations/versions of Outlook on your computer.

    2. Please OPEN Outlook, and then restart AkrutoSync, do you still see the error message?

    3. Please CLOSE Outlook, and then restart AkrutoSync, do you still see the error message?

    We will wait for your response.

    Regards,
    Brian
    AkrutoSync Support

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