-
Posts
-
I have been having trouble syncing to my Galaxy phone while my tablet syncs properly whenever I update my Outlook. I thought that maybe the issue was due to the name of the network not being capitalized in the phone. I tried to change that. It worked for a while but then stopped. Now, when I look at “Synchronization History,” and “Select Device/App,” there are three items although I only have two devices. (There are two items for my phone.)
I’d like to delete both of those faulty items and re-enter the information for the phone so that I can get it synched again.
Hi Tony,
Thank you for choosing AkrutoSync.
May I know your email address please so we can check our support email?
Also, May I know the type of sync you are trying to setup with Akruto? Is it Sync over home network or Sync over the internet? Please let us know the exact model of your Galaxy phone and if possible provide us a screenshot of your AkrutoSync window so we would know the step you are currently in.
upload the screenshot to a website like http://www.imgur.com and send us the link so we can view it.
We will wait for your response.
Regards,
Brian Tan