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I turned off most of my apps permissions and now sync currently experiencing problems…
What apps need what permissions for this to work. None of them seem to be connected.
Galaxy S9Hello Robert,
We assume that you are using “M Exchange” (Red envelope logo) for the AkrutoSync Exchange account on your phone. This type of Exchange account is Gmail Exchange. You will need to enable the permission for Contacts and Calendar under Gmail to make the sync work.
Disclaimer: Even if the AkrutoSync Exchange account is created through Gmail Exchange, AkrutoSync will never sync your data to Google servers/cloud. The sync is configured directly from the Outlook to your phone and vice versa which is the main purpose of AkrutoSync.
Please let us know if you have further questions or concerns.
Regards,
Raphael Gonzales
Technical Support Specialist
AkrutoSyncHello Robert,
Thank you very much for the update and we apologize for the delayed response. The process that you followed is correct. The security type should be set to SSL/TLS (Accept all certificates) and with regards to the Gmail permission screen, you can click Activate button to finish the setup process of the Exchange account.
Please do not hesitate to contact us again if you require further assistance.
Regards,
Raphael Gonzales
Technical Support Specialist
AkrutoSync