-
Posts
-
Contacts added directly to my S7 edge do not sync to Outlook on the PC. Contacts created on PC sync as expected. I have noticed that contacts created on PC show “Microsoft Exchange ActiveSync” at the top of the phone’s edit screen but contacts created on the phone simply show “Phone”. Am I missing a setup step?
Hi Jim,
For mobile devices like your S7, in order to sync a Calendar or Contact entry, you must link a new entry with the Microsoft Exchange account or EAS (Exchange ActiveSync). Example, in the Contacts app of your S7 > + or Add Entry > you look for field/it will ask where will the entry be saved to > you select the Exchange account. An entry linked to ‘Phone’ > those are entries never associated with the Exchange account and will never sync from your S7 to Outlook on your computer using AkrutoSync.
Regards,
Alfredo Delola
AkrutoSync