-
Posts
-
Hi – AkrutoSync had been working fine syncing from Windows 10 to wifi iPhone 6s.
Just started throwing an error ‘There was an Error Initialising AkrutoSync’
Tried restarting program on Win10, and also removed Exchange account on iPhone and reinstalled via AkrutoSync on the PC.
Error continues.
Think this all happened after recent Win10 update, which involved two auto reboots Windows 10.0.19041
Any ideas? ThanksHello Jay,
We are sorry that you are experiencing this problem.
We need to check and make sure that there is nothing strange in your Outlook configuration.
1. Do you have multiple copies of Outlook? Perhaps maybe a trial version was installed on your computer that you haven’t been aware of when you first bought it? Please check if you have other installations/versions of Outlook on your computer.
2. Please OPEN Outlook, and then restart AkrutoSync, and then click “Select What to Sync”. Do you see a list of your Outlook folders?
3. Please CLOSE Outlook, and then restart AkrutoSync, and then click “Select What to Sync”. Do you see a list of your Outlook folders?
4. Do you need to enter a password to see your data in Outlook?
Regards,
Raphael Gonzales
AkrutoSync