August 19, 2019 at 5:53 pm
I am trying to configure this on a firewall.
> I have to create a port forward rule, which is simple enough.
> When creating this policy to forward 54321, I need to put a trusted host IP in so this port isn’t open to the entire Internet.
Do you have an IP or range of IP addresses that these devices will appear to be coming from, or is is the public IP address of the phone that I’m trying to sync on the internet?August 19, 2019 at 6:06 pmModerator
When setting up Sync over the Internet, you can click “Configure Automatically” in the Port Forwarding part. If it did not display “Success”, you can log in to your router settings and create a Port Forwarding rule on your router settings for the local IP address of your PC for ports 443 and 54321.
If you still encounter problems with setting it up, please follow the steps below:
1. Open Command Prompt on your computer
2. Type ipconfig then press enter.
3. Take a screenshot of the results.
4. Also take a screenshot of the Port Forwarding part in AkrutoSync setup.
5. Send both of the screenshots via email to email@example.com for further troubleshooting.
AkrutoSyncAugust 20, 2019 at 9:34 am
This is behind a UTM and for security reasons, we can not create an open port forward for port 443 to the entire Internet. Not to mention this is one of the most common management ports. Will a better option to be to put both devices behind the firewall on the same network and try to discover the device that way?August 20, 2019 at 12:16 pmModerator
You can make AkrutoSync use a different port number, but you will also need to make your phone connect to that port number. Not all phones can do this. To make AkrutoSync use a different port number, you can do the following
1) Click the “Open Data Directory” link in AkrutoSync.
2) In the windows that opens, find the file config.txt and double-click it to edit the file.
3) Add the following lines to the config file
(you can use other port numbers, instead of the ones indicated above if you like)
4) Save and close the config file
5) Restart AkrutoSync
It will use port 1443, instead of 443 and 5555, instead of 54321. On your phone, you will need to make your Exchange account connect to port 1443. Some phones have a box under account settings, where you can enter the port number. On some phones, you can append the port number to the server name, like xy123.no-ip.com:1443 Still other phones do not accept non-standard port numbers at all, in which case you can sync one phone over the Internet and one phone over your home network.
I hope this helps!