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I’ve purchased a new computer and am trying to update to 64 bit version and activate using my previous key from a few months ago. how do I go about that?
Hi Reza,
Please download and install this version of AkrutoSync: https://www.akruto.com/files/download/
This installer have both 32 bit and 64 bit version. The version that will be installed depends on the bitness of your Outlook. Just simply run the installer and finish the process then reboot your computer after. You don’t need to uninstall the current version installed on your computer.
Regards,
Raphael Gonzales
Technical Support Specialist
AkrutoSyncHello Dwight,
We sincerely apologize for the inconvenience.
Please download and install the latest version of AkrutoSync here: https://www.akruto.com/files/download/
This installer has 32bit and 64bit version. The version that will be installed depends on the bitness of your Outlook.Simply run the installer and finish the process. You don’t need to uninstall the current version installed on your computer. Reboot your computer and phone after and make sure that both are connected to the same network/router.
If you still encounter the error message after you follow the process above including the restart, this is possibly caused by 2 different Outlook/Office installation on your computer. Please send an email to support@akruto.com for further troubleshooting if this is the case.
Regards,
Raphael Gonzales
Technical Support Specialist
AkrutoSync