installing software

Hi Jill,

Thank you for contacting Akruto. This is the process of how AkrutoSync works: It is installed on a computer running on Windows XP/Vista/7/8/8.1/10 with Outlook 2003/2007/2010/2013/2016/Office 365 with Outlook 2013 or 2016.

The root source of its data is the PST or OST file of a POP3 or IMAP email account from Outlook. It can sync Calendar, Contacts, Tasks and Notes (it depends which type/s you sync) to Android phones/tablets, Windows mobile phones/tablets, and iOS devices (iPhone/iPad/iPod Touch).

Any entry in your phone for Calendar, Contacts, Tasks and Notes (it depends which type/s you sync) that are not in Outlook on the computer WILL NOT SYNC thru AkrutoSync since the root source is Outlook’s Data file on the computer.

For Calendar and Contacts – you can manually transfer them from the phone to your computer and import it to Outlook on that computer using NON-AkrutoSync tools. Here is the guide: https://www.akruto.com/backup-phone-contacts-calendar/

For Tasks and Notes – we do not have an official guide on how to manually transfer them to Outlook in your computer from the phone. You can check online for other tools that can do that.

Once Outlook on the computer is current (updated and complete) for Calendar, Contacts, Tasks and Notes (it depends which type/s you sync) – that is the time we recommend you delete all entries for Calendar, Contacts, Tasks and Notes (it depends which type/s you sync) on the phone and finish the configuration of AkrutoSync in your computer in order for the initial sync to occur.

Sync from phone to Outlook on your computer via AkrutoSync WILL ONLY OCCUR after the initial sync from Outlook on your computer to your phone. Entries that will sync from the phone ARE new entries (linked with the Exchange account that was added one phone as per AkrutoSync’s configuration wizard OR modified/edited/deleted entries that were originally synced from Outlook on your computer for Calendar, Contacts, Tasks and Notes (it depends on which type/s you sync).

Two sync methods for AkrutoSync:
Sync over home network – the computer MUST BE running on Windows XP / Vista / 7/ 8 / 8.1 / 10 and with Outlook 2003 / 2007 / 2010 / 2013 / 2016 / Office 365 with Outlook 2013 or 2016. The computer can be wired or wireless to a router. The mobile device that it is sync to MUST BE an Android phones/tablets OR Windows mobile phones/tablets OR iOS devices (iPhone/iPad/iPod Touch). The mobile device MUST BE CONNECTED via Wi-Fi only to the same router.

NOTE: Sync over home network can be used OFFLINE as long as your computer and phone is connected to a regular or travel router.

Sync over the Internet – same specifications for the computer and mobile devices. BUT for the mobile device, it MUST BE CONNECTED using its CELLULAR/MOBILE DATA and must be 4G, LTE, 4G LTE connection only WITH very strong cellular signal.

You can also use Sync over the Internet in other networks and/or locations if you have a laptop and you know the admin access to the router of that network. Usually, that is not possible for public Wi-Fi networks like in an airport or a hotel.

NOTE: especially for laptop users with Windows OS on the computer, if they travel or connect to multiple locations while they bring the laptop and the phone – they CANNOT use Sync over the Internet in networks that they do not have admin access to the router.

To download AkrutoSync: https://www.akruto.com/files/upgrade/download
After you install, convert it using the link ‘Convert to Paid Version’ – use your paid license (Registration Code’). Then configure AkrutoSync.

Regards,

Alfredo Delola
AkrutoSync

Hi Lisa,

Before you completely reinstall Akruto, please make sure that Outlook has all of your latest contacts, calendars, tasks and notes.

You can install Akruto here: http://www.akruto.com/files/download/ then click on ‘Convert to Paid Version’ and enter your Akruto license information.

Regards,
Brian Tan
AkrutoSync