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I’ve installed on two devices. On the first, it worked once and now does nothing. On the other, it would never work. Cannot even get it configured!
How can I get my money back??
Hi Dave,
Could you please email to support@akruto.com:
To the phone that can be synced – what is the make and model of your phone?
If Android – What is the make and model (Settings > About phone/device > Model number) of your Android phone? What is the Android version of your Android phone (Settings > About phone/device > Android version)?
If it is a Windows phone, what Windows version?
If it is an iPhone or an iPad, what is the iOS version (Settings > General > About > Version)?To the phone that cannot be synced:
What is the make and model of your phone?
If Android – What is the make and model (Settings > About phone/device > Model number) of your Android phone? What is the Android version of your Android phone (Settings > About phone/device > Android version)?
If it is a Windows phone, what Windows version?
If it is an iPhone or an iPad, what is the iOS version (Settings > General > About > Version)?Are you using Outlook 2003 / 2007 / 2010 / 2013 / 2016 / Office 365 with Outlook 2013 / 2016 on a Windows XP / Vista / 7 / 8 / 8.1 / 10 computer? Is it a desktop or a laptop? Wired directly to the router or connected via Wi-Fi?
Regards,
Alfredo Delola
AkrutoSync