Moving PC

Home Forums General Discussion Moving PC

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author

    Posts

  • #26466

    Reply

    Christopher Bunton

    Guest

    I am about to change the computer I use for Akruto to a new machine. I use it to sync the PC, a phone and a tablet wiht calendar and contacts. (I know I will need to buy a new licence).
    What do I need to do on the two mobile devices? Do I need to clear contacts. calendar and/or accounts?

    #26468

    Reply

    Akruto Support

    Moderator

    Hello Christopher,

    When switching computers, please keep in mind the following.

    1) You cannot use AkrutoSync to pull the data from your old phone into your new computer. I assume you have some means to transfer your documents and other files to your new computer. Use the same means to transfer your Outlook data, you may use this guide on how to transfer the Outlook data on your phone to your new PC. https://www.akruto.com/backup-phone-contacts-calendar/

    2) Do not use existing Exchange account on your phone to sync with the new computer. Instead, make sure that your new computer has all your data, delete from your phone the account that you use for AkrutoSync (this will also delete from your phone contacts, calendar and tasks), and set up AkrutoSync on your new computer to sync with your phone (this will copy the data from your new computer to your phone and ensure that two-way sync before your phone and your new computer works)

    Please let us know if you require further assistance.

    Regards,
    Raphael Gonzales
    AkrutoSync

    #26469

    Reply

    Christopher Bunton

    Guest

    Raphael

    Thanks.

    You are right that I have another way of moving the master data from the old computer to the new.

    Thanks for your instructions and hopefully the transfer will go smoothly.

    Regards

    Chris Bunton

    #26470

    Reply

    Akruto Support

    Moderator

    Hi Christopher,

    You’re welcome. Please don’t hesitate to contact us at https://www.akruto.com/contact-us/ if you require further help with the setup.

    Regards,
    Raphael Gonzales
    AkrutoSync

    #29480

    Reply

    Marilyn Lane

    Guest

    I have not used my computer for two months. Now I cannot find Akruto on my phone in order to force a sync. Please advise.

Viewing 5 posts - 1 through 5 (of 5 total)
Reply To: Moving PC
Your information: