multiple akrutosync installations behind one router/firewall

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  • #17983

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    Don Mink

    Guest

    I have for years run two akrutosync installations behind a single router (I purchased licenses for both). The second pc has the following lines added in config.txt
    port.configuration.external=7070
    port.ssl=1443
    and everything worked fine. Recently I noticed both have to begun to encounter problems.
    Is it no longer allowable to do this?
    On one I cant add contacts from the phone (but I can modify existing contacts). On the other I cant setup the exchange active sync account when I reconfigure the phone.
    I also noticed there are several web references to requiring port 80 which I have never before had in the firewall rules (both use sync over the internet)

    #17984

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    Akruto Support

    Moderator

    Hello Don,

    For clarification, are you syncing with 2 computers (separate AkrutoSync license) with one phone only?

    To proceed with further troubleshooting, please send an email to support@akruto.com and provide the following information below to assist you better:

    1. Screenshot of AkrutoSync main window on both computers.
    2. Make and model of your phone.
    3. Port Forwarding rules on your router.

    Regards,

    Raphael Gonzales
    Technical Support Specialist
    AkrutoSync

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