December 19, 2016 at 6:10 am
Akruto has been absolutely fantastic in syncing Outlook to my Galaxy S4. I store a heap of info (notes) within my Outlook contacts, and syncing has always been complete, until I moved a new Xiaomi Redmi Pro phone. Unfortunately, all of my long notes fields are truncating, and it appears this is a limitation in the Redmi “Contacts” app. Can anyone recommend an alternative Contacts app I could use?December 20, 2016 at 1:01 amModerator
For Android phones, the limit is approximately 1,000 characters, and it will truncate any information beyond that preventing you from editing or adding information through your phone. The limit is also about the same for most other phones.
If you use Contact Notes with a lot of characters from Outlook, there is an alternative PAID app for your Android phone that can view Notes a lot better than the Samsung native contact app. It is also capable of syncing with AkrutoSync, receiving and sending Contacts, Calendar, Tasks and Notes from Outlook. The app is called “TouchDown”. Like Tasks and Notes for MS Exchange, you will have to configure it for AkrutoSync in a few easy steps.
If you would like to try TouchDown instead of Tasks and Notes for MS Exchange, because it shows the complete Contact Notes, you can download TouchDown for your phone from the Google Play store, here (Note that this is a paid app, but it has a demo mode of 30 days: https://play.google.com/store/apps/details?id=com.nitrodesk.droid20.nitroid
Alf DelolaDecember 21, 2016 at 6:09 am
Sorry, but I think you misunderstood what I was trying to say. I’m not talking about syncing “Notes” as such. In Outlook, each contact has an area where you can add freeform notes as part of the contact form. I’ve always been able to sync these completely between Outlook and my Galaxy S4. It seems there’s a limit to how many characters can be displayed in the “contacts” app of Xiaomi phones, and I believe many others. At one stage, one of your staff suggested splitting a contact into two entries to get around this problem. Since I asked this question, I’ve found a solution, and that’s to use the 3rd party Android app called Contacts+. As soon as I installed this, and told Contacts+ to use my Akruto Exchange account, I was able to see all of my contact notes, without any further changes. I now use Contacts+ instead of the native Contacts app.June 1, 2018 at 8:32 am
I also tried to enter more characters in Contacts Note area and I can only add 227 characters. I tried this to all my Android phones with same results.My iOS phones will take many characters and can transfer these information to a new Android phone but the problem is once I edit these notes I can only save 227 characters. Is there any fix to this
out there other than switching to IOS phone.July 17, 2018 at 8:23 pm
Does somebody find a solution for this problem?
contact+ does work here for me.
i’m on a honor X sinchronisation with Gmail
thanks a lot for your help…February 13, 2019 at 8:51 am
This is a SAMSUNG problem and their software engineers don’t get it despite this problem being reported to them in 2011. Samsung phones by default use the Samsung Contacts app, which is awful.
SOLUTION: Download and use the “Google Contacts” app from the Play Store, which is excellent. You will no longer experience the Notes field limitation and data loss.