Outlook sync with Blackberry KeyOne

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  • #9836

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    Jordan

    Guest

    Does this work with the Blackberry KeyOne?

    #9837

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    Akruto Support

    Moderator

    Hi Jordan,

    Thank you for choosing AkrutoSync,

    Yes, Akruto works with a BB KeyOne.

    You can try out the software and see if it works for you. You can download the 7-day free trial here:
    https://www.akruto.com/get-akruto-sync/

    Regards,
    Brian Tan

    #10395

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    John

    Guest

    My sync worked the first time, but now there are calendar items on my Blackberry KeyOne that are not transferring to my Outlook calendar. How can that be fixed?

    #10471

    Reply

    Akruto Support

    Moderator

    Hi John,

    Thank you for choosing AkrutoSync,

    If sync from Outlook to Phone is working then let us check phone settings.

    The phone can have many accounts such as Google or others. When you add something from the phone, you need to make sure you are saving it to the AkrutoSync account. Only items saved under the AkrutoSync account can sync back into Outlook. To do this, when adding an appointment, please go through every field. One of them will give you the option to pick the account you want the event to be saved to, choose to save that appointment in the account you created for Akruto. Once you sync, you will then see the item in Outlook.

    Let me know if this worked. We will wait for your response.

    Regards,
    Brian Tan

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