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  • #7423


    Bob Arnett


    Will Akruto keep Outlook on my PC in sync with my Galaxy S7 while I’m on the go or do I have to be at my computer for it to update?



    Akruto Support


    Hi Bob,

    There are two sync methods for AkrutoSync:
    1. Sync over home network (can also be an office or other networks) – the computer must have Outlook installed on it which contains Contacts, Calendar, Tasks and Notes (whichever is applicable to be synched). The computer can be a desktop, laptop or hybrid as long as it is a full Windows desktop version not a Windows mobile version. It can be wired directly to the router or connected wireless/via Wi-Fi to the router. The phone must be online via Wi-Fi and its cellular data/mobile data is OFF. AkrutoSync is installed on the computer.

    NOTE: when an AkrutoSync user travels, AkrutoSync will prompt for the IP Address change and there is a procedure for that in order to gain sync back but there is no need to reconfigure AkrutoSync like a first time setup. I personally use this sync method.

    2. Sync over the Internet – same settings for the computer as that for Sync over home network. The phone is online via cellular data/mobile data and its Wi-Fi is OFF. Sync will only occur if the phone is getting a 4G / LTE / 4G LTE connection.

    We recommend Sync over the Internet if you are using a home or office computer that is connected to its network all the time or almost all the time and it is not being used to other locations. Most users who use this setup often travel and sync via the cellular/mobile data of their phone while the computer is online on the home/office network.

    You can also use Sync over the Internet in other networks and/or locations if you have a laptop and you know the admin access to the router of that network. Usually, that is not possible for public Wi-Fi networks like in an airport or a hotel.

    NOTE: especially for laptop users with Windows OS on the computer, if they travel or connect to multiple locations while they bring the laptop and the phone – they CANNOT use Sync over the Internet in networks that they do not have admin access to the router.

    The 2 sync methods above applies to Samsung phones and tablet, other Android brands for phones/tablets, Windows mobile phones/tablets, iPhones/iPads/iPods.

    For Frequently Asked Questions:
    For User Guide:
    For Forums:
    For Android:

    Alf Delola

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