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After many years of successful use on several phones, I am suddenly getting an error message on my Moto G which says “Gmail’s security settings are more secure than those set by your IT admin” and I can’t get Akruto to sync. I’ve updated Akruto to the latest version (this problem arose before the update) but the problem persists. Any advice please?
Hello Steve,
We sincerely apologize for the inconvenience.
This issue that you are experiencing is coming from the latest Gmail update on your phone. We assume that you are using “M Exchange” (Red envelope logo) for the AkrutoSync Exchange account on your phone. This type of Exchange account is Gmail Exchange.
Disclaimer: Even if the AkrutoSync Exchange account is created through Gmail Exchange, AkrutoSync will never sync your data to Google servers/cloud. The sync is configured directly from the Outlook to your phone and vice versa which is the main purpose of AkrutoSync.
Kindly send an email to support@akruto.com and provide a current screenshot of the AkrutoSync window on your computer. This will greatly help us troubleshoot the issue that you are experiencing.
Regards,
Raphael Gonzales
AkrutoSync