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Calendar sync between PC and iPhone recently stopped working. The log file shows this error:
12/30/2022 10:04:50 AM[20400]http-1443-841: Unable to set allDay=True for an exception to 040000008200E00074C5B7101A82E00800000000000000000000000000000000000000002F0000007643616C2D55696401000000343434372D30374532303931382D303039332D304533362D464633382D303039394200: System.Runtime.InteropServices.COMException (0x8004010F): Error in IAttach.OpenProperty(PR_ATTACH_DATA_OBJ): MAPI_E_NOT_FOUND
at Redemption.IRDOAppointmentItem.set_AllDayEvent(Boolean retVal)
at A.MH.LB(RDORecurrencePattern , ZM , Boolean )
at [0] AkrutoSync.exe::IRDOAppointmentItem.set_AllDayEvent @ 0xffffffff (0x0)
at [1] AkrutoSync.exe::MH.LB @ 0x128 (0x1b0)Hi Gordon,
Please check the following:
1. Make sure your phone is not on “Airplane Mode”
2. Please open settings -> Wi-Fi on your phone and make sure it says “connected”. Not just “on”, but “connected” to the same network of your PC. If your PC or laptop is also using Wi-Fi make sure it is connected to the same Wi-Fi network that your phone is connected to. Also, make sure that Mobile Data / Cellular Data is Turned OFF. Also, please make sure that both your devices are connected to the same 2.4 ghz or 5ghz router. This is usually indicated in the Wi-Fi name. (Example: Brian Wi-Fi 2.4ghz or Brian Wi-Fi 5ghz)
3. Your firewall may be preventing the connection. You can try disabling other than the Windows Firewall, please make sure Akruto is listed as “allowed”. If this does not work, completely turn off your firewall and force a sync if still does not work please restart your PC and Phone.
If this does not work, please send an email to support@akruto.com
Thank you.
Regards,
Brian
AkrutoSyncHi Gordon,
On your phone, open the calendar app, tap on the calendar again (bottom) and then uncheck everything except for All Exchange or Akruto Calendar.
Let me know if this worked for you.
Regards,
Brian
AkrutoHi Gordon,
Please send an email to support@akruto.com so we can further assist you.
Happy New Year!
Regards,
Brian