October 9, 2018 at 5:02 pm
Timothy James LofstromGuest
syncing was working fine, between windows 10 and Samsun Galaxy 8+,
I went in and locked down permissions on background apps, and
outlook calendar and contacts stop syncing.
What other apps does Akrutosync rely on, that I need to return permissions to to allow Akrutosync to work again?October 9, 2018 at 6:15 pmModerator
Are you using “Microsoft Exchange Active Sync” or “Exchange” for the Exchange account on your phone?
If you are using “Exchange” (It has similar icon with Gmail), you need to enable the app permission for Contacts and Calendar under Gmail.
Once the app permission for Contacts and Calendar under Gmail has been enabled, force a sync on your phone and check if the status will change from “None” to “In progress” then “Success”.
How to force a sync: https://www.akruto.com/f-a-q/#q_force_sync
If this didn’t work, please send an email to firstname.lastname@example.org and provide us a screenshot of AkrutoSync main window for further troubleshooting.
Technical Support Specialist