May 8, 2019 at 11:51 am
My old pc crashed and all data on it was lost.
I now want to use the contacts and calendar on my phone to recreate these on my new pc.
If I sync, will the data on my phone add to my pc or will the pc over-ride the phone and delete all my current data?May 8, 2019 at 11:57 amModerator
When switching computers, please keep in mind the following.
1) You cannot use AkrutoSync to pull the data from your phone into your new computer’s new setup. You may use this guide on how to transfer the Outlook data on your phone to your new PC. https://www.akruto.com/backup-phone-contacts-calendar/
2) Do not use existing account on your phone to sync with the new computer. Instead, make sure that your new computer has all your data, delete from your phone the account that you use for AkrutoSync (this will also delete from your phone contacts, calendar and tasks), and set up AkrutoSync on your new computer to sync with your phone (this will copy the data from your new computer to your phone and ensure that two-way sync before your phone and your new computer works)
If the data on your phone is saved under the AkrutoSync Exchange account, please send an email to email@example.com and provide us the exact make and model of your phone, the Outlook version installed on your new computer and your AkrutoSync license so we can give you exact instructions to follow.
Technical Support Specialist