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Is it as simple as uninstalling on old PC and installing on new PC. What do I need to do to reactivate?
Thanks.Hi Phil,
First, please make sure to transfer all your Outlook data, including contacts, calendar, tasks and notes to the new computer. If you need help let us know.
Then download and install the Free Trial of AkrutoSync on your new computer. Click “Configure AkrutoSync” and set up sync between your new computer and your phone. Once you see that everything works, delete the old Exchange account from your phone. Once you do this, your phone syncs with your new computer and only with your new computer.
Note on licensing. If you paid the one-time fee of $34.95 or $39.95 USD for that license, that is only good for the first computer that you originally installed AkrutoSync. A transferable license is the one for the PREMIUM (the $2.99 USD/month that can be paid per quarter or per year). Please refer to: https://www.akruto.com/get-akruto-sync/
Thank you for being a long-time AkrutoSync user and thank you for reaching out. This problem is caused by the latest Windows 10 update. We are releasing an update to AkrutoSync today, so that it works again. Please hold on for a few more hours.
Hi Kevin
May we know if what’s the exact make and model of your phone?
You can export the Contacts and Calendar saved under the AkrutoSync Exchange account on your phone.
For calendar, you can use iCal Import/Export CalDAV
https://play.google.com/store/apps/details?id=tk.drlue.icalimportexport&hl=en
OR
ICS Importer
https://play.google.com/store/apps/details?id=jitdesign.icsimport&hl=enThen follow this to import that data to your outlook : https://www.akruto.com/backup-phone-contacts-calendar/import-ical-ics-calendar-into-outlook-2013
For your contacts : You can use 123 Contact Backup
https://play.google.com/store/apps/details?id=akruto.backup&hl=enThen follow this to import the contacts on your Outlook : https://www.akruto.com/backup-phone-contacts-calendar/import-csv-contacts-to-outlook-2013
Note on licensing. If you paid the one-time fee of $34.95 or $39.95 USD for that license, that is only good for the first computer that you originally installed AkrutoSync. A transferable license is the one for the PREMIUM (the $2.99 USD/month that can be paid per quarter or per year). Please refer to: https://www.akruto.com/get-akruto-sync/
Regards,
Raphael Gonzales
Technical Support Specialist
AkrutoSync