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  • #19499

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    David

    Guest

    My so-called 7 day Free Trial lasted less than 7 minutes with no data being transferred.
    What a con!

    #19507

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    Akruto Support

    Moderator

    Hi David,

    Thank you for choosing AkrutoSync,

    Sorry for the inconvenience that this has caused you. We will need to investigate further on this particular case of yours. Please assist us in retrieving the Akruto logs on your computer. I will forward it to our developers to investigate further. To retrieve the logs, please do the following:

    To get to the log file please click Open data directory in AkrutoSync and look for the file Akruto or akruto.log. Zip it up and send it over to support@akruto.com with the subject of “Forum: Trial Expired”

    Thank you!

    Regards,
    Brian Tan
    Support Team

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