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When will this be fixed when using Windows 11 Pro and Microsoft 365?
When I purchased my license I was told this worked, then after spending weeks back & forth with support I was told “…we are working on it and it won’t take long.”. Weeks went by with no updates or answers to my inquiries and then finally in April/May 2022 I got an answer that Akruto was working on it still. End of communications.
Not at all impressed with the zero support that many on these forums have talked about. Live chat has never worked for me and over 50% of emails to support are never answered, sort of like these support forums never getting answers.
Hi Had-A-GutFull,
AkrutoSync works with Windows 11 as we have multiple clients that could sync between their Outlook PC and mobile devices using this operating system.
However, PC-to-PC sync is not yet compatible as Microsoft did not allow 3rd party servers to connect and modify the Exchange ActiveSync account. We continue to monitor this so we can get this to work as this type of sync is not advertised by Akruto however we continue to answer inquiries regarding this type of sync as clients using older versions of Windows were able to make this work.
Thank you.
Regards,
Brian Tan
AkrutoSyncHello Michael,
Thank you for the information that you shared.
The latest version of AkrutoSync works on Windows 11 and Android/iOS syncing. As an additional information and as per our testing, the PC to PC syncing should now be working as well with the latest version.
In case you encounter problems with the syncing, please feel free to contact us at support@akruto.com.
Regards,
Raphael
AkrutoSyncHello Wilson,
The email address will be displayed once you reached the final step of the setup on computer A. When creating the Exchange account on your Windows 11 computer (computer B), please go to Control Panel > Mail to create the Exchange account.
If you still experience any issue with the setup, please send us a screenshot of AkrutoSync window via email to support@akruto.com so we can check and give you the detailed instruction to follow from there.
Regards,
Raphael Gonzales
Technical Support Specialist
AkrutoSyncHello John,
AkrutoSync works for Windows 11 computer and Outlook 365 for syncing to iOS, Android, and Windows computer/phone. As long as you are using the desktop version of Outlook, it will work with AkrutoSync.
PC to PC syncing also now works with AkrutoSync on Windows 11.
You can start your trial here https://www.akruto.com/free-trial/
Please note that the initial sync will be from Outlook to Phone. Anything added to the phone after the initial sync will sync back to Outlook. Any data on the phone before the initial sync will stay on the phone. With this said, your Outlook must have all the latest information that you want to sync to your phone before you start with the set up process.
If your phone has all of your Outlook contacts, calendars then you can export them and then import them to Outlook before clearing your phone of this data. One of the steps in the configuration was to clear the phone of data. The reason this step is there is primarily to prevent duplicates but also because AkrutoSync cannot sync your existing data from the phone to Outlook. This is because the existing data on the phone is saved under a different account like Google or iCloud for example. Data cannot jump from one account to the other. You would have to export those contacts out of the phone and remove them from the phone. Then import the contacts into Outlook and AkrutoSync will sync them with your phone but now they will be saved under the Exchange account that was created for AkrutoSync. This will ensure the two way synchronization.
Here is a link that may help with exporting data http://www.akruto.com/backup-phone-contacts-calendar/
Once you have the existing contacts imported in Outlook then you can start to configure AkrutoSync so the information from Outlook will then sync back to your phone. After the initial sync, anything added, edited, deleted from your phone will now sync to Outlook and vice versa.
If you encounter any problems with the processes mentioned above, please do not hesitate to let us know and we will be glad to assist you.
Regards,
Raphael Gonzales
Technical Support Specialist
AkrutoSync