August 18, 2016 at 10:46 am
When using Blackberry Priv (Android 6.x.x), as there is no way to create Microsoft Exchange accounts: when entering the “e-mail-address” the butto “next” remains inactive as the IP address of the PC is not a valid domain name. Workaround I found: add .something, and you can continue with the installation; remove .something in the next step of the setup.August 24, 2016 at 4:33 am
This is Brian, one of the support representative of Akruto.
Thank you for sharing this step! We are glad that this workaround for you.
Have a great day!
Brian TanSeptember 8, 2016 at 6:28 pm
Tried the workaround on the BB Dtek50, Android 6.0. setup form accepted it up to the point of trying to connect to server and returned “couldn’t open connection to server”. Thoughts?October 4, 2016 at 4:15 pm
I have the same problem. I get as far as the “incoming server settings” page, but when I click next, it attempts to validate but fails with “couldn’t open connection to server.” I’m using a Priv running Android 5.1.1.November 29, 2016 at 2:13 am
Is there any workaround on this for connecting BB Dtek50 with akrto to sync with outlookFebruary 23, 2017 at 4:59 pm
still not working.
when you dummy the email address with .com suffix: “can’t connect to server”
when you dont dummy the email address “NEXT” is still grey’s out.
bah humbugMarch 13, 2017 at 9:34 am
Using BB Priv, I see no need for a work around. Go to accounts, right to the end of list to “+ add account”. Move down to “Exchange”, click here and enter email address and move to manual setup. Select “exchange” as account type and then enter all details as requested.