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Suddenly started having problems syncing my iPhone 11 with Akruto a week ago. I submittd an email request for help. Hous later I received a response. I responded and waited. It was hard to guess when someone would respond, 30 minutes was the minimum, many hours later was the norm. Finally i h ad several days when I needed to attend appointments on the road away from my computer. Today I sent another response to my original request and haven’t heard anything for hours.
I have never been able to locate a “Blue Widget” at the bottom of the screen for Live Chat.
What’s going on? Can someone recommend another tool besides Akruto? I have used Akruto for years and I don’t understand what has happened.
Any information wuld be greatly appreciated
Hello,
We sincerely apologize for the inconvenience.
As per checking, it looks like our live chat tool is currently experiencing a problem. Our development team is already working to fix the issue.
Regarding the problem that you encountered, I have responded to your email for further troubleshooting and instructions.
Regards,
Raphael Gonzales
Technical Support Specialist
AkrutoSync