HOW CAN I RESTORE MY IPHONE CONTACTS/CALENDAR TO OUTLOOK ON PC?

Hello Lisa,

It is possible to export the contacts and calendar on your phone/iPad and import it to your Outlook.

If your phone has all of your Outlook contacts, calendars then you can export them and then import them to Outlook before clearing your phone of this data. One of the steps in the configuration was to clear the phone of data. The reason this step is there is primarily to prevent duplicates but also because AkrutoSync cannot sync your existing data from the phone to Outlook. This is because the existing data on the phone is saved under a different account like Google for example. Data cannot jump from one account to the other. You would have to export those contacts out of the phone and remove them from the phone. Then import the contacts into Outlook and AkrutoSync will sync them with your phone but now they will be saved under the Exchange account that was created for AkrutoSync. This will ensure the two way synchronization

Here is a link that may help with exporting data http://www.akruto.com/backup-phone-contacts-calendar/ Once you have the existing contacts imported in Outlook then you can start configure AkrutoSync so the information from Outlook will then sync back to your phone. After the initial sync, anything added, edited, deleted from your phone will now sync to Outlook and vice versa.

If the data on your phone are saved under the AkrutoSync Exchange account, we can give you instructions on how to retrieve it. You can send an email to support@akruto.com for further troubleshooting.

Regards,
Raphael
AkrutoSync