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During the Akruto sync I accidently overwrote my contacts folder. In the Akruto history I found a recent sync file that I think has my contacts and saved it to my desktop. what is the safest method to restore this to my iphone? It’s an iphone 11 pro Max w/ latest iOS update. Appreciate assistance.
Hi Kbendel,
Once you are sure that Outlook on your computer has the latest contacts, calendars, tasks and notes then you can begin with the reconfiguration. To do this, Remove the AkrutoSync exchange account from the phone and configure it again. When you remove the account from the phone, it will remove all contacts, calendar, tasks and notes that were once synced but before you do, please make sure that Outlook has the latest data.. (Contacts, Calendars, Tasks and Notes)
After you do this, in AkrutoSync click configure AkrutoSync and then select configure again. You may ignore the warning about wiping the phone. Be sure to select the folders that contain the data which you want to sync. Also, let the first sync finish all the way before you create any test appointments.
Let us know how this second set up goes. This should restore your sync.
Regards,
Brian
AkrutoSync