Initial sync is taking forever

Home Forums Apple Devices iPhone Initial sync is taking forever

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author

    Posts

  • #29702

    Reply

    Jim

    Guest

    The initial sync is still running after 24 hrs. Contacts, notes and tasks went quickly, but calendar is still sending. It has sent 175 items and should be at 200 in a few hours (at recent rates). Unfortunately, I have thousands of calendar items and at this rate it will take over one month to complete the initial sync. I am set up for WIFI. Besides this issue, it looks like a great product. Please advise. Thank you, Jim

    #29703

    Reply

    Akruto Support

    Moderator

    Hello Jim,

    We are sorry that you are experiencing problems.

    The sync speed depends on the operating system of your device and the size of the Outlook folder that you are trying to sync into your phone. For Android devices, you will see the sent count increases by 5 or 10 for every few seconds or minutes. For iOS and Windows phones, the sync speed is slightly faster at the rate of 10 to 25 data for every few seconds or minutes. The speed of the sync that you are experiencing is very slow and unusual.

    For further troubleshooting regarding this particular issue, kindly send an email to support@akruto.com and provide the following:

    1. Screenshot of AkrutoSync window from your computer.
    2. Make and model of your phone.

    Kind regards,
    Raphael Gonzales
    AkrutoSync

Viewing 2 posts - 1 through 2 (of 2 total)
Reply To: Initial sync is taking forever
Your information: