installed brand new outlook 2016 what now?

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  • #9412

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    D

    Guest

    hey there,
    i was successfully syncing my iphone with outlook 2013 for a few years now. recently i installed brand new version of outlook 2016 (not an upgrade) and would like to sync my contacts but am afraid that empty outlook contact list might sync and override all contacts on the phone. how do i set up the priority to sync from phone to outlook, not outlook to pc?
    thanks!

    #9416

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    Akruto Support

    Moderator

    Hi D,

    AkrutoSync does not function that way. If you have Outlook 2016 and 2013, AkrutoSync will not be able to function for it will detect that 2 Outlook versions and will not determine on its own which to choose.

    You need to have only one Outlook version on your computer and it must be current with all of the entries for Calendar, Contacts, Tasks and Notes (it depends on which type/s you sync).

    You cannot sync from the iPhone to Outlook only since AkrutoSync does not have that one-way sync control. The workaround is to make sure that if you want to keep only Outlook 2016 then you must transfer the Outlook Data File from the Outlook 2013 to Outlook 2016 – that file contains all of your entries for Calendar, Contacts, Tasks and Notes (it depends on which type/s you sync).

    The Exchange account on your iPhone linked to AkrutoSync must be deleted. AkrutoSync needs to be reconfigured from scratch after all of the steps above are done. Initial sync will always be from Outlook on your computer to your iPhone. The only time it will sync from iPhone to Outlook on your computer after the initial sync if it is successful. The next sync from iPhone to Outlook on your computer will only occur if you do not create / delete / edit/modify any entries in Outlook on your computer for Calendar, Contacts, Tasks and Notes (it depends on which type/s you sync).

    Regards,

    Alfredo Delola
    AkrutoSync

    #9428

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    D

    Guest

    …thank you for your prompt reply Alfredo!
    so, since my phone has more updated contacts, calendar, …., I will loose all those updates during the initial sync, since outlook has older data?
    however, if is sync with the old outlook database in a previous version of outlook, i should be fine – the data will sync both ways and my old outlook database will be updated with new contacts from phone – correct?
    thanks!

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