Notes never syncing to iPhone 6s

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  • January 3, 2020 at 9:45 am

    #31002

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    jayjj

    Guest

    Trying out Akruto for 7 days – using wifi and IP address of PC, Contacts, Calendar and Tasks syncd fine but 0 Notes arrived over on iPhone 6s (latest iOS) in Notes.
    Looking in the AkrutoSync Wi-Fi dialog box, it suggests that al the Notes did transfer i.e. they are all listed and have ‘syncronized from PC to phone’ marker.
    I have 157 Outlook notes, is that a problem? Just double checked that correct Outlook note folder selected, it is.
    Thanks
    p.s. opening Notes on iPhone, only folder shown is for iCloud (0 items) – i.e. no local folder

    January 3, 2020 at 9:49 am

    #31003

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    Akruto Support

    Moderator

    Hello Jayjj,

    Thank you for contacting us today.

    Please try to restart your iPhone 6s once then check if the Notes will be displayed properly. As per our experience, this should fix the problem with the data display for both Reminders and Notes app.

    Let us know how this goes for you.

    Regards,
    Raphael Gonzales
    Technical Support Specialist
    AkrutoSync

    January 3, 2020 at 12:24 pm

    #31004

    Reply

    Jayjj

    Guest

    Hi Raphael, Thanks for your very prompt reply – and Yes, a shutdown and restart of the iPhone did solve this. Oddly enough there had been no issue with Reminders.
    I’ll be purchasing.

    J

    p.s. just for the benefit of other potential purchasers who may be trying to decide between Akruto and other sync apps: I previously just had an iPad, which I use CompanionLink to sync Outlook on PC to (a bit flakey, but has lots of features e.g. color categories). Unfortunately after a couple of sync mishaps I don’t feel able to trust the app to do two way sync back to Outlook, so just refer to the info on iPad as read-only.
    I did contemplate going with this arrangement for my new iPhone, but decided to try Akruto for this instead – mainly because I’d rather the app be reliable and able to sync 2-way when used on the small screen of a phone. The thinking was that If I need more info on an item – e.g. color categories – I can always refer to the iPad, and its larger screen.
    I’ll report back in the future if this arrangement turns out not to be for the best.

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