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Currently I am syncing only my calendar and tasks. I would like to sync my contacts as well but I have contacts in my computer that are not present in my Samsung S5, and vice versa. I am afraid if I sync my contacts, Akruto will delete either my computer or my Samsung contacts. Is there a way to sync both ways without deleting any contact?
Hi I. Javet,
There is an Android app called 123 Contact Backup (could you please go to: https://www.akruto.com/backup-phone-contacts-calendar/android-contacts/) that you can use to transfer the contacts data from the phone to the computer and then import that data to Outlook. However, that will import all of the contacts entries from the phone (please visit to: https://www.akruto.com/backup-phone-contacts-calendar/import-csv-contacts-to-outlook-2013/ – it works with Outlook 2013 and 2016).
If you prefer to transfer only selected contacts entries from your S5, the only option is to manually input those missing entries in Outlook on your computer.
Once Outlook has the updated and complete list of contacts (combined Outlook and S5 entries), you need to reconfigure AkrutoSync like a first-time setup.
For more details, please email support@akruto.com
Other Sync topics: https://www.akruto.com/forum/
Android Sync topics: https://www.akruto.com/forum/android-devices/
Samsung Sync topics: https://www.akruto.com/forum/android-devices/samsung-to-outlook-sync-issues/Alfredo Delola
Hi I. Javet,
All existing contacts on the phone that existed prior to using AkrutoSync will not sync thru AkrutoSync. The root source of data is always Outlook on your computer.
Please transfer the contacts on the phone using this guide: https://www.akruto.com/backup-phone-contacts-calendar/
However, that will transfer all contacts on the phone to the computer and imported to Outlook. In your case that will create multiple folders for Contacts and at the same time duplicate contact entries in Outlook.
If the missing contacts in Outlook are not that many, it will be better to manually input those entries in Outlook on your computer.Once Outlook is updated and complete for contacts, reconfiguration of AkrutoSync is still needed.
You may email us support@akruto.com for further details.
Other Sync topics: https://www.akruto.com/forum/
Android Sync topics: https://www.akruto.com/forum/android-devices/
Samsung Sync topics: https://www.akruto.com/forum/android-devices/samsung-to-outlook-sync-issues/Alfredo Delola